With pressure mounting on companies to embrace data science as a culture rather than a function, businesses are facing a challenge they never quite anticipated.

Technology expense management can drive business growth, as it takes charge of tech expense sprawl as opposed to applying fear-based cost-cutting.

Building the foundation for a season of economic growth requires vision and bravery, and company leaders need to step up and own their decisions.

Enterprise service management yields dramatic increases in operational efficiencies and customer/employee satisfaction at minimal incremental cost.

We won’t be able to stop advanced technologies being pervasive and automating jobs, so workers must remain ahead of the workplace game so that machines do not lead them.

It’s vital to have a strong data-gathering foundation before looking to smart technology to produce executive dashboards, alerts and autonomously-generated instructions.

Data literacy is the missing link in the data value chain, as the necessary know-how can extract the insights required to identify and develop new business opportunities.

Software-defined wide area network technology provides secure work from anywhere user access to all applications and data, no matter where it is resident.

The argument for enterprise service management is compelling when it can be implemented at minimal cost using existing IT service management technology and processes.

Ransomware is becoming a fact of business life. A lot of money and effort is going into preventing these attacks, but much too little into ensuring a quick recovery.

Despite mistrust, we have reached a point of no return on the customer experience improvement curve, with the baton passing from human to digital interaction.

Examining the benefits and return on data investment of improved data literacy in organisations, which results in decisive data-driven decision-making.

Inverting the ‘360-view of the customer’ model could create a win-win situation for both customers and vendors in an environment of infinite online possibilities.