Machines can 'talk' to humans in the language common to social media users.

No, it's a configuration manager.

The phone is the most effective method for collecting debt.

A strategy must be in place to help the project stay within scope from a business requirement and technical solution perspective.

Taking enterprise products and services mobile is a growing priority for business.

Is a company's most important data also its most protected?

Business continuity management is essential in today's risk-averse business environment.

South African companies must adopt innovation strategies, or continue to fall behind the rest of the world.

How can companies achieve a cloud solution that gets real results without increased risk?

How did the contact centre phenomenon come to dominate, and limit, modern customer interactions?

Steering a company with the right control panel - part two.

Can cloud service providers meet and maintain the 'five nines' of uptime?

The continuing meltdown in IT security, as witnessed by the latest incident: situation critical or head in the sand?