Trends analyst Dion Chang outlines changing business-customer relationships in his ITWeb CX Summit keynote address.
The Gauteng transport department deploys tech solutions across its smart Driving Licence Testing Centres, to thwart rigging during online K53 learner licence tests.
MO Agency provides an overview of HubSpot pricing (software licensing), consulting, data migration, customisation, training and user support costs.
Digital tools have immense potential to address the multifaceted problems faced globally, says public service and administration deputy minister Pinky Kekana.
As a graduate of Evotel’s black empowerment SMME programme, JMedia founder Nelson Jonkoro is passionate about promoting more township businesses,
Artificial intelligence offers a nimble solution to the customer service crisis in South Africa, even for the Department of Home Affairs.
Local organisations are becoming more accepting of the risks associated with innovation, a new BCX report reveals.
The goal is to modernise SAPO’s operations, drive innovation and increase its competitiveness, says comms minister Solly Malatsi.
The digital bank reaches 10 million customers, with almost R7 billion in customer deposits six years since inception.
The Japanese multinational IT services company identifies prospects to further invest in Africa’s data centre market, amid soaring demand for cloud services.