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Xerox in Leaders Quadrant of Global 2012 report for managed print services

Bytes Document Solutions has announced that Xerox has been placed by Gartner in the Leaders Quadrant of the 2012 Magic Quadrant for Managed Print Services (MPS) Worldwide.

Developed by Gartner to evaluate how well technology providers are executing against their current vision, the Magic Quadrant is a proprietary research tool, which provides insight into a market's direction, maturity and participants.

Remaining the market leader in MPS, Xerox is helping businesses use an MPS strategy to meet the changing needs of their workforce - from supporting mobile workers and bring-your-own-device policies, to securing confidential data and simplifying complex business processes with new ways to work with both paper and digital information.

New assessment and reporting tools from Xerox's acquisition of NewField IT are helping capture the growing demand from small and mid-sized enterprises (SMEs) - demonstrating the potential for up to 30% cost savings, improved energy efficiency and other productivity benefits powered by MPS. To make it easier for SMEs to benefit from MPS, this year Xerox created a dedicated Channel Partner Operations organisation that gives IT resellers more access to customised MPS offerings. In addition, by working with partners like McAfee and Cisco, Xerox is making it easier for enterprises to securely manage print within the existing IT infrastructure and support system.

"MPS has evolved beyond simply managing printed documents, it's about solving business problems. We believe Xerox has a leadership position because we've added expertise in business process and IT outsourcing to improve the way people work," said Andrew Morrison, senior vice-president, Xerox Managed Print Services Business.

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Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Bytes Document Solutions

Bytes Document Solutions (www.bdsol.co.za), authorised Xerox distributor, offers a comprehensive range of products and services to the document management industry serving over 10 000 customers across sub-Saharan Africa. Through its three independent business divisions, Xerox (www.xerox.com), LaserCom and NOR Paper, the group continues to provide innovative and diverse product and service offerings supported by 80 service centres across the continent.

Bytes Document Solutions is a Level Two Contributor and a Value Adding Supplier, with customers able to claim 156.25% of their spend towards their preferential procurement measurement. Bytes Documents Solutions is a division of Bytes Technology Group South Africa, wholly owned by JSE-listed company Altron.

Xerox

Xerox Corporation is a $22.5 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Connecticut, Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, a Xerox company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support and customer relationship management services for commercial and government organisations worldwide. The 134 000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com, http://www.realbusiness.com or http://www.acs-inc.com. For investor information, visit http://www.xerox.com/investor.

Editorial contacts

Riaan Gouws
Text 100 Public Relations
(011) 775 5700
riaan.gouws@text100.co.za
Tanya Moodley
Bytes Document Solutions
(011) 928 9111
tanya.moodley@bdsol.co.za