Johannesburg, 01 Sep 2022
The need to deliver greater value from IT investments and drive business outcomes with innovative use of technology and data is now more than ever a defining factor of success. However, the reality is that many IT workers are still challenged by the rate of change their organisations demand.
Freshworks, in conjunction with Service Desk Institute, conducted an industry survey to research how organisations in the Middle East and Africa regions are defining 'what success is in the unstoppable business'.
The research report: 'Delivering Uninterrupted IT for Unstoppable Business', investigates and explores the current challenges faced by IT service management professionals and their organisations in the Middle East and Africa regions.
It includes respondent data related to IT strategy and business demand as well as the thoughts and predictions of those that will be most affected by these challenges – IT professionals themselves.
Please download this white paper learn more.
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