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Vodacom still investigating outage

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 04 Jul 2011

SA's largest mobile operator, Vodacom, is still investigating the cause of last Thursday's widespread network failure.

However, the operator says it has not intimated that the outage could be the work of saboteurs, although it says indications are May's failure could have been deliberately caused.

Thursday's outage, which affected subscribers in selected spots across the country, was caused by a multiple failure of transmission system equipment, the company explained yesterday evening.

Richard Boorman, Vodacom's executive head of media relations, says the exact cause of the breakdown is not yet clear and the investigation is ongoing. However, he says the company never intimated that sabotage was involved, as was reported.

Vodacom had a previous failure on 20 May, which caused parts of the network in Gauteng to fail after a cable break.

Boorman says the previous outage was “very suspicious” as a hole had been dug at the right spot in the middle of nowhere and a cable cut. He says “nothing was taken” from the location.

Vodacom is looking into the possibility that the May incident may have been sabotage, says Boorman.

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