The need for a seamless process and interaction between finance, logistics and workshops, in order to enhance service levels, led Unitrans to search for a centralised solution that would enable integration between the different business platforms.
In addition, to further enhance safety standards, the company investigated robust systems that would electronically keep track of all vehicles' maintenance and fuel requirements. The search led to the replacement of Sage Line 500 with Sage ERP X3, as it allows for better integration over multiple platforms.
Unitrans Passenger is a division of Unitrans Holdings, a diversified transport, distribution and logistics company. The operating companies within the division are all major players in their field, and the diversity of the services they offer allows Unitrans Passenger to cater for virtually all passenger transport requirements.
Unitrans Passenger placed its trust in Times 3 Technologies as a preferred vendor. "They are experienced consultants, offer an excellent support system, and their services are extremely cost-effective," says Mark Venter, IT manager at Unitrans Passenger.
"The solution was successfully implemented in February 2013, after six months of staff training and workshops. Our extensive experience in technical and application training, off-site and on-site training and knowledge transfer strategies, contributed to the success," says Ashley Ellington, director at Times 3 Technologies.
"The new end-to-end integrated system makes us a world-class company, managing effectively with quick turnaround processes," says Venter. "High demand for improved customer service and constant regulation changes all make the operation and provision of transport and logistics services a management challenge. Understanding that transport companies have different needs from other organisations, our software offers a choice of solutions ranging from powerful ERP functionality, integrated warehousing, supply chain and logistics management, packing and quality assurance checking," says Keith Fenner, senior vice-president for sales at Sage ERP Africa.
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