The University of Johannesburg (UJ) has introduced a chatbot, which it says will enhance its virtual registration process.
UJ’s registrar, Professor Kinta Burger says the chatbot provides instant answers to student queries.
“In the lead up to the start of a new academic year prospective students do have questions relating to registration, courses, fees, accommodation and the like. The registration period is undoubtedly a busy time for the University, and responding to this influx of questions quickly requires a lot of time and resource. We believe that the introduction of a UJ Chatbot will assist our digitally active prospective students.”
UJ says its application, admission and registration process is entirely online. The university will review the status of all applicants based on their final Grade 12 results from January 6 to 9, 2020.
All applicants who have been accepted for a programme of study at UJ will receive official confirmation of their final admission status via e-mail and SMS.
“If applicants have not received an email or SMS by 9 January 2020, they should visit the UJ website (www.uj.ac.za) to verify their final application status. The procedures to follow, once accepted for a programme of study at UJ, are set out on the university website,” says Professor Burger, emphasising that no physical ‘walk-ins’ (late applications) will be accepted.
The University’s late enquiry online system will be available via the website from 9-13 January 2020.
The 2020 intake comprises of approximately 10 500 first-year undergraduate students entering the University for the first time, making UJ home to approximately 50 000 students this year.
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