In today's payments ecosystem, merchants and customers expect to be able to pay 24/7, with no tolerance for system downtime.
It is for this reason that ACS and NuPay, both divisions within the Altron Group and leaders in secure payment processing, have partnered with Stratus for more than 15 years. This has enabled ACS and NuPay to build strong relationships with customers and deliver seamless payment solutions to its customers.
ACS General Manager for Merchant Acquiring, Attie van der Linde, shares that partnering with Stratus has ensured servers and businesses run seamlessly and process transactions. "We keep buying Stratus Technology because of the reliability we have seen over the last 15 years," says Van Der Linde.
"ACS provides secure omnichannel payment processing to retailers and needs continuous availability from our hardware partner to avoid system downtime. Downtime and failures mean customers would abandon their trolleys and merchants would lose revenue along with reputational damage."
Keith Wrede, Deputy Managing Director for NuPay, goes on to mention that this partnership has ensured that both the brand's and client's reputations are protected. This is driven by the desire to deliver technology solutions that are fast, simple, reliable and efficient.
While technology is one way to leverage payments solutions, managing customer expectations is essential to increase customer loyalty and experiences. As payment technologies continue to evolve and consumer expectations grow, partnering with a best-of-breed service provider, Stratus, enables ACS and NuPay to build trustworthy relationships with their clients.
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