Leading provider of inter-enterprise software solutions, SAP AG has announced Texas Instruments (TI), a global semiconductor company and the world's leading designer and supplier of digital signal processing and analogue technologies, is adopting mySAP.com Internet software solutions.
mySAP.com, an open collaborative business environment of personalised solutions, will be used at TI sites around the world. The project builds on TI's existing SAP solution, providing sales and distribution, warehouse management, materials management, financial accounting, and reporting functionality to approximately 10,000 employees at TI.
TI will deploy SAP Field Sales, a component of customer relationship management with mySAP.com, as well as SAP Distributor Reseller Management (SAP DRM), a solution enabling TI's management sales through its distributor and reseller channels.
The SAP DRM solution includes applications for tracking and monitoring channel inventory, and processing special buy or broken price, ship and debit, and price protection information. It allows customers and distributors to access TI's internal SAP solutions to check the inventory, order status and expected delivery time of a wide assortment of TI products using a secure Internet connection and Web interface.
After partnering with SAP in the development of SAP DRM, TI is now live with the first phase of implementation for this application. With the additional functionality offered by SAP Field Sales and SAP DRM, TI expects to recognise cost reductions while achieving greater timeliness in meeting customer demands with shorter lead times.
This should result in better access to global information and provide increased productivity and manufacturing capacity to meet demand and ensure accuracy and efficiency in price protection and debit claims processing.
"With SAP Field Sales and SAP DRM, our distributors, customers, suppliers and global field sales force have easy access to consistent information using a Web client and a secure Internet connection," says Phil Coup, vice president and Global Open Systems Transition manager at TI. "This capability, coupled with the new distributor information system developed in conjunction with SAP solutions, positions TI for global e-commerce and business-to-business collaboration with customers, distributors and suppliers, and will enable many of TI's customers who were not using EDI to do e-commerce business with TI via the Web. More than 70 percent of TI's orders and payments are electronically transacted today, and we expect this number to grow significantly with these new systems."
Moreover, TI will participate in the future development of CRM and DRM technology with SAP, most notably in the area of opportunity management, where TI has already developed its in-house solution, Design Win. With the implementation of SAP Field Sales and the incorporation of Design Win, the sales force at TI can quickly and accurately view customer status information and track the entire sales cycle from the SAP solution remotely via Web-enabled, pervasive computing devices.
"TI has long been a leader in the design and supply of digital signal processing solutions and analogue technologies," says Mayur Shah, vice president of the high-tech Industry Business Unit, SAP AG. "We're honoured to expand on our existing relationship with TI to enhance the capabilities of mySAP.com for the benefit of its employees, customers and partners."
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