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Success stories with IBM Sterling File Gateway as premier solution for B2B exchange of information

IBM Sterling File Gateway enables companies to consolidate all Internet-based file transfers on a single, scaleable, secure and always-on edge gateway.

There is a growing need in the market for multi-protocol file gateways that can handle Connect: Direct file transfers as well as deal with various other protocols such as Secure FTP, FTP, WebSphere MQ and others. During a recent webinar, hosted by Trustlink in conjunction with IBM, the efficiency and importance of IBM Sterling File Gateway as an intelligent, centralised platform for an organisation dealing with the increasing complexity and growth of partner ecosystems, was discussed.

Ryan Wood, Offering Manager in IBM Sterling, explained several benefits and enhancements in the latest version of this solution that has already been adopted by many organisations in the local market with current uses in banking, financial services, supply chain management, telecommunication and government sectors.

Companies that deploy IBM Sterling File Gateway can offer their trading partners a self-service portal, event-driven notifications and support for industry standard security and communication protocols. As a result, both the company and its trading partner have complete visibility and control over shared file transfer activity. Such capabilities go a long way in making a company easy to conduct business with.

Wood shared such a success story during the webinar: “Amazon’s annual Prime Day normally leads to sheer volumes of orders on their Web site. One specific year, it led to a tremendous backlog with shipping orders. This ultimately boiled down to customer dissatisfaction. Their vendor, one of the largest supply chain management companies in the world, implemented IBM Sterling File Gateway to scale orders which enabled them to handle the burst of data and the backlog. They could successfully handle the data with this solution and Amazon appointed this vendor as the premier shipping company for ongoing business.”

Wood elaborated on more customer experiences and reported the effective management of spikes of secure messaging and critical file transfers for events where retail peaks included several million transfers per hour.

IBM Sterling File Gateway is a premier solution for data burst and high file volumes as it enables companies to consolidate all Internet-based file transfers on a single, scalable, secure and always-on edge gateway. The offering has the capabilities necessary to monitor, administer, route and transform high volumes of inbound and outbound files.

Another important benefit of this solution is the capability to lower the costs of managing file transfers, as numerous organisations currently need to adjust budgets and overheads to reduce operating cost. The combination of a standardised file transfer approach, centralised gateway and routing and content-driven transformation that optimise the file delivery process, help IT staff and users become more efficient. Along with platform consolidation, it helps reduce total cost of ownership.

IBM Sterling File Gateway significantly reduces installation and patch time from hours to minutes by deploying an organisation’s solution with a certified container with all required components. This solution also allows customisation, for example, adding delivery protocols not catered for and also adding custom layers. This enable an organisation to make routing and processing a lot more database driven.

Wood highlighted the functionality of add-on capabilities of IBM Sterling File Gateway to provide true 24/7/365 communications and high availability and concluded the webinar with panel discussions.

For the full webinar.

Trustlink moves, validates and translates data

Trustlink enables the secure and reliable exchange of information, including payment instructions, corporate and customer information and operational data.

By building long-term professional relationships with our customers, we develop an understanding of their environment, challenges and requirements in order to assist them to meet their demands. The nature of our products and solutions means they make up critical components of our customers' business practices and infrastructure, firmly entrenching us as a value-added service provider.

Trustlink solutions enable your organisation to:

  • Automate and secure all file transfers.
  • Proactively monitor the exchange of information with partners.
  • Standardise and consolidate various file transfer solutions.
  • Have end-to-end visibility on information flows.
  • Better meet service level agreements.
  • Improve auditability of information flow.
  • Improve security of the file transfer environment.
  • Apply high availability to those partners where risk is highest.
  • Manage all endpoints from a central base.

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Editorial contacts

Igmar Rautenbach
Head B2B Solutions
(+27) 082 444 8500
igmarrautenbach@trustlink.co.za