St John's College reports its move to eSafe Mail, an e-mail management system, has proceeded smoothly and the benefits expected have been realised. Supplied and installed by Magix Integration, eSafe Mail Security Gateway is a full phishing, spam, malware, virus and data leakage protection solution.
With over 80% of all the e-mail coming into the school's servers classified as spam, St John's College needed an e-mail solution that would identify spam messages before they clogged up the network and inboxes.
Peter Henning, IT director at St John's, adds that the solution also had to simplify his users' management of spam, while keeping the administration requirements to a minimum.
“With 300 staff members and 1 400 students using 900 devices, incorporating a mixture of PCs, Macs and phones, keeping administrative tasks to a minimum is of vital importance to the IT team,” says Henning. “The network is built from multiple 100Mbps Ethernet segments linked together via 1Gbps fibre-optic backbones connecting the college's campus to a core 1Gbps server network.”
The ability to empower users to manage their own spam was therefore crucial. In the past, the previous mail management application used could only handle this via a tedious manual process. Users would call the IT helpdesk and identify which e-mails marked as spam they needed, and these would be released from quarantine and sent to their inbox.”
eSafe Mail removes this administrative burden from IT and allows users to manage their own inboxes. Moreover, it also automatically strips malicious content from messages to render clean content to the user and keep the network free from dangerous software.
Mike Steyn, product manager for Magix, adds that another benefit of eSafe Mail is that it can be run as an appliance. “St John's hosts its e-mail server at the MTN Data Centre in Gallo Manor,” Steyn says. “This means the eSafe Mail appliance could simply be installed at the data centre and does not require constant attention.”
To further limit the administrative involvement, eSafe Mail is a self-regulating application, which means updates to definition patterns are automatically downloaded and implemented to ensure the latest security is always in force.
Henning says the college has received the support it requires and knows it can call on the Magix team to resolve any queries it may have. eSafe Mail has been deployed and is fully functional.
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