Softline Accpac customises for Bankserv

Issued by Synergy Group
Johannesburg, 22 Jun 2010

“Bankserv had very specific requirements and needed a customised BEE solution that would integrate with the Accpac financials. This would enable us to establish what our BEE spend was at any given time of the month,” says Maiter. She says the solution was further complicated by a remote server and the fact that several acquisitions were processed during the period.

The implementation of Sage Accpac ERP 500, Sage Accpac CRM 200 and Pacific Purchasing Workflow was a fantastic solution. Maiter says the company has a best-of-breed ERP solution tightly integrated with a good CRM system and a superb requisitioning program.

“Pacific Purchasing Workflow provides an easy-to-use requisitioning program, and a powerful, configurable workflow engine that supports many of the workflows and controls that we require.”

Product knowledge, according to Maiter, is one of the keys to Bankserv's implementation success. “The Synergy Group has excellent Accpac product knowledge and provided exceptional support throughout the installation. We established a very good working relationship and I am very certain that this contributed to the overall success of the project.”

Ashley Regenass, managing director, Synergy Group, says Sage Accpac ERP 500 is the perfect fit for Bankserv. “This edition provides advanced inventory, purchasing, and order management with up to 10GL account segments, unlimited account structures, 99 years of financial history, and the ability to manage an unlimited number of concurrent users and companies.”

Being competitively priced was another advantage. Keith Fenner, vice-president - sales, Softline Accpac, says Bankserv will remain a happy customer using the suite of Accpac products. “Sage Accpac CRM 200 is a completely Web-based, affordable and expandable business management solution for medium-sized accounting environments. It offers powerful analysis and reporting tools and a robust accounting feature set complete with operations management capabilities. It is everything Bankserv wanted and more.”

Maiter agrees, reiterating that the customisation of the tool, product knowledge and customer support all assisted in a very successful implementation. “I have been an Accpac customer for over two years and am very happy with the performance of the product and its people.”

Softline Accpac http://www.accpac.co.za

Softline Accpac is a provider of business management solutions, including financial, distribution, service management, retail, warehouse management, manufacturing and CRM to the mid-range market. Accpac solutions are delivered to 130 countries exclusively through a global network of solution providers, including over 150 throughout Africa. Softline Accpac's product line includes: Sage Accpac ERP, Sage Accpac CRM, Sage Accpac RMS, Service Manager and Accpac Insight. Softline Accpac also distributes Sage SalesLogix, Sage Geode and Sage ERP X3, a full-service enterprise management software system for mid-to-large businesses. With a choice of languages, currencies, enterprises, locations and legislations, Sage ERP X3 offers an efficient, multi-company solution.

Softline http://www.accpac.co.za

Softline is a leading provider of accounting, payroll, CRM and ERP software solutions to small, medium and large sized companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia. Focused on the development of accounting, payroll, CRM and ERP software solutions, Softline has a 20-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline's leading brands include Softline Accpac, Softline Pastel (Accounting and Payroll) and Softline VIP. The combination of the group's product offerings provides Softline customers with comprehensive, well-branded accounting, payroll, CRM and ERP software solutions. In November 2003, Softline was acquired by the Sage Group, a FTSE 100 company. The software group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium and large sized business community. Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll, CRM and ERP software solutions that improve the efficiencies of businesses around the world.

The Sage Group http://www.sage.com

The Sage Group is a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. Formed in 1981, Sage was floated on the London Stock Exchange in 1989. Sage has 6.1 million customers and more than 13 400 employees worldwide. We operate in over 24 countries covering the UK, Europe, North America, South Africa, Australia, India and China. For further information, please visit http://www.sage.com.

Synergy Group http://www.synergygroup.co.za/

From its humble beginnings in 1993, Synergy Group has grown from strength to strength and has become one of Africa's leading ACCPAC Business Partners. This growth can be attributed to dedicated service, quality customer care and a strong “we deliver” ethos.

Its fundamental philosophy is to tailor information system solutions to increase the “competitive edge” that its clients have over the rest of their industry. Although this can be achieved by increasing the productivity and, ultimately, the profitability of its clients - this is not always enough! For this reason it has thoroughly investigated all the newest technologies and products available to assist its clients by offering services not available from its competitors.

Synergy Group is committed to assisting its clients in the development of their accounting systems into business tools that assist with the competitive edge. To achieve this, it develops an understanding of its clients' critical information needs and workflows, identifies the areas that would benefit from any business-process improvements, and utilises a number of powerful and flexible development tools to fine-tune the recommended accounting system, not only to address its clients' management information needs, but also to directly assist them in increasing their competitive position and profitability.

Coupling its status as a Microsoft Gold Certified Business Partner with its in-house development resources allows it to offer its clients customised solutions as well as assistance with the integration and operation of their accounting system with Microsoft products and Microsoft network platforms such as Windows XP, Windows 2000/ 2003 and Terminal Server.

As it has a wide range of clients, this guarantees a broad base of experience because it strives to establish teams that specialise in specific solutions and industries. This ensures that your specific business requirements are thoroughly understood and met, and valuable feedback and ideas are readily available.