This white paper explains the EMC strategy for connected government, which can provide government agency executives with the means to improve citizen service delivery and reduce operating cost and risk while increasing productivity and transparency. Connected government focuses on automating back-end systems and processes to improve the front end of service delivery. It takes a holistic approach to how government works, and enables seamless work-streams across agencies or departments.
EMC offers an infrastructure platform that enables the infrastructure and development of shared services running on a scalable, secure infrastructure. This simplifies the management and reporting of the environment, and enables compliance.
What connected government can achieve and how fast depends on a realistic assessment of an agency's current situation, and a strategic and tactical approach for improvement. This paper develops the business case for adopting connected government and provides examples of connected government in action. Agencies can use this paper as a strategic reference point and tactical guide for pursuing pragmatic technology transformation.
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