Securitas selects Striata for secure e-bill delivery, payment

Issued by Striata
Johannesburg, 09 Nov 2011

Securitas, a growing security company in South Africa, has selected Striata, a global service provider of paperless solutions, to provide secure e-billing and electronic payment to its customers.

By going paperless and providing its customers with a secure electronic payment method, Securitas will benefit significantly from reduced DSO and carbon footprint, as well as increased security of invoice delivery and payment. The project is scheduled to go live in December 2011.

“Delivery and late payment issues were plaguing our current paper billing system, so we started looking for a solution that could deliver our bills as secure, encrypted e-mail attachments, while enabling electronic payment from within. We are a global organisation, but our SA branch will be the first to run with this initiative,” says Theola Lambert, Group Financial Executive, Securitas.

Securitas will be one of the first companies in South Africa to offer this solution to its customers. By December 2011, Securitas' customers will be able to access their bills from their mobile phones, and by January 2012, customers will be able to pay their bills with just one click from within the e-mail bill attachment.

“This is quite a milestone for Striata, as Securitas will also be the first of our clients to provide our digital e-mail bill payment solution - Striata BillPay, to its customers. Striata BillPay enables shorter payment cycles, operational cost savings, and simple reconciliation processes for billers, while offering customers the ultimate in convenience by enabling them to pay directly from within their e-bills. This is done via a secure one-click payment process - following a simple, once-off registration,” explains Nicola Els, Commercial Director, Striata.

Nicola Els, Commercial Director Striata SA

Els is the Commercial Director of Striata South Africa, focusing on all business development-related activities spanning retention and new business.

Prior to joining Striata, Els was the National Sales, Support and Training Manager for a property-related IT company. In 2008, Els took on the role of Head of e-billing for Striata SA, and has since been promoted to the role of Commercial Director. Els focuses on assisting some of the biggest brands in SA and Africa, including listed organisations, with their digital communication strategies.

Els' professional certifications and licences include a Bachelor of Arts (English and Law) and an LLB from the University of Johannesburg.

Striata

Striata's Secure eDocument Delivery and E-mail Bill Presentment and Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.

Striata revolutionises the way bills, statements, policies, collection notices, letters, paystubs and other high-volume, system-generated documents are delivered and paid. Registration requirements are eliminated by e-mailing feature-rich, interactive, encrypted documents directly to the inbox and enabling innovative one-click electronic payment from within the document itself. Direct e-mail delivery of bills and statements dramatically increases customer adoption of electronic documents, paper turn off and e-payments. This enables Striata's clients to achieve rapid ROI; complement their existing self-service and e-communication strategies; significantly reduce paper output; and to meet their carbon footprint/environmental impact targets.

As a leading international provider of electronic messaging since 1999 with more than 200 blue chip customers, Striata has operations in New York, London, Sydney, Johannesburg, Hong Kong and partners in North, Central and South America, Europe and Asia Pacific. Web site: www.striata.com

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