RCS Personal Finance (RCS), a member of the Foschini Group, has selected the PIC Solutions Collections System to enhance the organisation`s collections performance.
RCS constantly strives to innovate and improve its product offering to ensure it remains at the forefront of consumer credit. As part of the ongoing commitment to improving the profitability of the organisation, RCS has contracted with PIC Solutions to implement the PIC Collections System (PCS).
PCS is a powerful, modular, enterprise-wide collections solution which combines business controlled segmentation with the allocation of appropriate and differentiated actions to individual customer profiles. PCS combines industry best practice and leading-edge functionality into a single powerful and practical collections solution.
Regan Adams, Risk and Operations Director at RCS, comments: "RCS Personal Finance is focused on implementing best practice risk management technology and strategies to enhance our collections environment. The PIC Collections System offers our organisation the benefits of an advanced credit management solution implemented by an experienced team of risk management specialists. During this project, PIC Solutions consultants will apply their specialist collections experience to successfully enhance our collections environment."
Dave Lewis, Director at PIC Solutions, adds: "The PIC Collections System enables an organisation to effectively reduce collection costs, improve recoveries, facilitate appropriate customer interaction and optimise collections resources. We welcome RCS Personal Finance`s involvement in this project and our risk management consulting team will ensure the PIC Collections System optimises their collections environment."
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