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Power 26% of business disruption

Candice Jones
By Candice Jones, ITWeb online telecoms editor
Johannesburg, 02 May 2007

Power 26% of business disruption

An analysis of customer call-outs reveals that power failures accounted for 26% of business disruptions last year, says business continuity specialist, SunGard Availability Services, according to Continuity Forum.

Keith Tilley, UK MD at SunGard, says: "These figures contain no surprises, yet no matter how trivial the cause, an outage can have potentially serious consequences for the business, particularly if the system in question is supporting a customer-facing Web site or a contact centre."

He says with IT equipment drawing more power than ever, it is imperative that businesses plan around possible interruptions to their power supply.

Tech mag needs DR strategy

Business 2.0 faced an editorial system crash, which wiped out all the work that had been done for its June issue, reports News.com.

The publication, which periodically reminds readers of the importance of backing up, discovered the importance of their own advice when its system failed to back up. The editor, Josh Quittner, said the publication had been lucky, because, "the text had all been copy-edited and sent off to the lawyers, so it had been saved as e-mail".

However, he confirmed, all the artwork and page layouts were not recoverable. "But all is well and the magazine will go to press on schedule next week," says Quittner.

e-Govt backup needs more work

The Australian government has more work to do in ensuring business continuity within the e-Government arena, reports ZD Net Australia.

According to Ann Steward, Australian government CIO, business continuity is not new to government, but it has to "step up in that regard". She believes much has been achieved but more needs to be done.

Speaking at the e-Government Forum at CeBIT, she said, "We in government understand the need to keep our services up-and-running, particularly as we put more and more of our services in the online space."

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