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Phishing and identity theft

Today, e-mail is the most common form of business communication. It has surpassed the fax and postal mail, and is now relied upon for critical communication thanks to its ease of use, speed and low cost. E-mail is used for everything from financial instructions to sending contracts and legal documents, to sharing confidential information.

Many of these communications have a link to a Web page to login or retrieve further information. This has made e-mail a target for fraudsters.

Phishing is the act of attempting to acquire information such as usernames, passwords and banking details (and sometimes - indirectly - money) by masquerading as a trustworthy entity in an electronic communication.

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