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Open Text selected by Citrix Systems to optimise accounts payable processes

Open Text Corporation, a global leader in enterprise content management (ECM), today announced that that Citrix Systems, Inc, the global leader and the most trusted name in application delivery infrastructure, has selected Open Text as the solution provider to help Citrix manage content from accounts payable (AP) and reduce invoice processing costs.

More than 215 000 organisations worldwide rely on Citrix solutions, including all Fortune 100 companies, and hundreds of thousands of small businesses.

With thousands of transactions to manage and a need for more control and efficiency in AP processes, Citrix sought a solution that would optimise AP workflow to improve overall speed, control and visibility of its operations as well as extract additional value from its investment in SAP solutions.

The solution is designed to accurately and quickly resolve AP issues, such as duplicate payments, lost discounts and ineffective collaboration by providing complete process control from invoice receipt to payment.

With a well functioning AP process that includes advanced, pre-built and best-practice SAP workflows, Citrix could significantly improve its vendor relationships. The teams from Open Text and SAP represent a reliable, trusted partnership of software experts fully equipped to serve Citrix, as they do globally for thousands of joint customers with an AP optimisation project.

"The key factor in selecting Open Text's solutions was ease of integration with our existing SAP solutions-based environment," commented Jeffrey Ahern, Senior Accounting Manager, Citrix Systems. "No other solution providers were better positioned than the Open Text and SAP teams to support Citrix Systems with our AP project. They brought the right combination of technology and expertise."

"AP is about ensuring that bills are paid, yet, generating invoices and collecting payments has traditionally been a labour-intensive process. Paper invoices and related documents result in money and time wasted on filing, retrieving, copying, mailing or searching for misplaced, misfiled paper," added Patrick Barnert, Vice-President, SAP Solutions Group at Open Text. "Without an effective process solution, it is virtually impossible to generate metrics that reduce costs and improve compliance. Our AP solutions offer powerful capabilities that streamline and automate the invoice handling process, and thus eliminate issues that drive up costs linked to each AP transaction."

Open Text is recognised globally for ECM solutions that help companies improve their accounts payable operations. In April 2008, an imaging and workflow automation study released by PayStream Advisors, a specialised consulting and research firm, concluded that Open Text has emerged as a clear market leader with its AP solutions for use with applications from both SAP and Oracle.

Open Text solutions for use with SAP applications

Open Text is an industry leader in ECM solutions for use with SAP solutions, leveraging two decades of partnership and co-development, and expertise gained from delivering solutions to more than 2 700 SAP customer sites around the world.

Open Text's well-established products offer a complete range of capabilities for managing and archiving business documents - incoming/outgoing invoices, orders, delivery notes, quality certificates, human resources documents - that originate from customers' SAP applications. Open Text's solutions for use with SAP applications help customers improve efficiency in key processes, manage compliance, consolidate IT systems and reduce costs. Open Text is an SAP software solution partner with products that have certified integrations with SAP applications. Open Text is also the only ECM vendor with solutions that are resold by SAP.

For further information, please contact Rob Shaw: telephone 083 626-3811, fax 086 646-4178, e-mail rshaw@opentext.co.za.

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Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46 000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading content experts and trade to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In Southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, Lava Systems, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

For more information on Open Text, go to www.opentext.com.

Editorial contacts

Paul Booth
Global Research Partners
(082) 568 1179
pabooth@mweb.co.za