Novell has announced a significant new contract with BT to manage the digital profiles and identities of millions of customers expected to use BT's Next Generation 21st Century Network (21CN).
The Novell directory and identity solution set will be used to build the profile capability of 21CN. The solution provides the 21CN infrastructure with the common identity information required to integrate voice, data, broadband, mobility, on-demand video and ICT services. As a result, BT will have the ability to quickly and seamlessly provision new services, reduce systems administration and improve customer satisfaction.
"The 21CN is the world's most radical next-generation network transformation programme," said Mike Galvin, director of portfolio infrastructure, BT Group. "We are moving our business model from managing multiple networks to a single network delivering multiple services. We are already using Novell's identity management capabilities for our Corporate Meta Directory services - it's a proven solution that we knew could scale to the extremes required for a customer-facing profile store."
For customers, Novell's directory and identity solution will serve as a foundation for secure authentication across 21CN for existing applications and services. In the future, customers will have the ability to access a broader range of services, such as video telephony, video on demand, WiFi access and corporate VPN access. The carrier-class solution set provided by Novell is based on a number of technologies, including Novell Identity Manager and Novell eDirectory.
"BT's 21CN programme is set to put it at the forefront of innovation worldwide, releasing the full potential of next-generation communications services for its customers in the UK and overseas," said Tom Francese, Novell executive vice-president for worldwide sales and president, Novell EMEA. "Novell's identity management capabilities will give BT's consumers and business customers the ability to easily and reliably access a wide range of feature-rich and cost-effective communications services - ultimately improving the quality of people's personal and professional lives."
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