Healthcare practice management systems provider, Health Focus, has integrated with locally-developed Nexion. The integration aims to provide a single system for accepting, processing and reconciling all forms of payment to medical practitioners.
The company's 700 users can now manage the entire payment cycle without any extra manual processes.
"For credit card payments, our users used to have to enter a due amount in Health Focus, then swipe the card through a separate credit card machine for authorisation, and finally enter receipt details back into the system once payment was received," says Gert van Eeden, development director at Health Focus.
Van Eeden explains that doctors are increasingly running their practices as 'cash businesses' that take payment at the point of service. "As a result of linking up, Health Focus users can now manage payments in one electronic sequence, by enhancing Health Focus via the payment facilitation processes of Nexion."
Peter Melchior, MD of Nexion, says: "Nexion's integration with Health Focus automates the last manual task in the process of receiving payments. It closes the loop by electronically picking up the invoice that used to land on the floor, eliminating the need to manually process payments and then having to manually reconcile them back to the original figure captured."
He says this will help prevent fraud, by matching payment to the system. Beforehand, a practice would have to wait for high-level month-end bank statements to try and match payments.
Nexion will install its software and manage the integration into the existing business system or multiple systems.
The software has no upfront charge, and the service attracts only a monthly licensing fee and per-transaction charge.
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