MTN subscribers travelling internationally can now retrieve their voicemail using Unstructured Supplementary Service Data (USSD).
Donovan Smith, MTN consumer marketing GM, says in the past, users on roaming would have to dial 083 100 and their cellphone number, minus the 0. They would then be asked to enter a PIN before they could hear their messages.
"Now all they have to do is type in *111# and the call button. An SMS is then sent to the user acknowledging their request and informing them they will be receiving a call shortly. A call is then made to the user giving them direct access to their voicemail.
"International voicemail retrieval is one of the many innovative lifestyle-enhancing products that MTN offers its customers, affording them accessibility and convenience whenever and wherever they are," Smith says.
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