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Lockton uses QlikView to put valuable data in hands of hundreds of insurance advisors

QlikView helps company maintain competitive advantage and unify millions of records stored in Excel spreadsheets; Lockton now poised for mobile BI expansion.

QlikTech (NASDAQ: QLIK), a leader in Business Discovery - user-driven business intelligence (BI), has announced that Lockton, the world's largest privately-held independent insurance broker, has deployed QlikView to help maintain its competitive advantage.

As the interface to Lockton's BI and data warehousing solution, QlikView harnesses the power of Lockton's millions of records - the information used to help clients select their most appropriate insurance programs - and gives Lockton professionals access to industry benchmarking data through the straightforward and intuitive navigation of a QlikView dashboard.

For the past 45 years, Lockton has worked with clients to provide risk management, insurance, and employee benefits services tailored to the unique needs of each company, organisation, and individual it serves.

As Lockton's client base grew, so did its data stores, which house millions of records with valuable client and market information. That's why in 2010, Lockton's Information Technology and Risk Management groups set out to create a BI environment that would support a seamless sharing of information throughout the company. What resulted was the Lockton Analytical Risk Metric Resource system, known as Lockton ARMR, an ecosystem in which data can be stored, captured, and analysed at the speed of business.

A critical component of Lockton ARMR is QlikView, a self-service BI solution. Using QlikView, Lockton can explore industry, market, and client data that is now stored in a data warehouse, created with the help of QlikTech partner CIBER, a global information technology consulting, services and outsourcing provider.

“In order to compete in a very competitive market, we needed a solution that harnessed all of our data, presented it in a timely manner, and provided greater insight and operational effectiveness for our company,” said David Robinson, chief information officer, Lockton Insurance.

QlikView is a critical decision-support solution for Lockton, delivering reports and analysis in minutes and putting information at our brokers' fingertips. With QlikView at the core, we have built a scalable and flexible data architecture with new processes to allow more efficiency in aggregating and reporting insurance program information. Lockton ARMR, powered by QlikView, provides our service teams with a valuable solution to compare insurance programs, coverage options and pricing prior to making decisions about clients' insurance and risk management programs.”

In the past year alone, Lockton has been recognised with two major technology awards for Lockton ARMR. In September, the company earned a leading spot among business information technology innovators in the InformationWeek 500 competition. More recently, it was recognised as one of 15 winners of the ImpacT Awards by the Kansas City Business Journal.

“QlikView's high functionality, ease of use, and interactive dashboard environment gives accessibility to insurance brokers to help them make more informed and timely business decisions for their clients,” said Michael Saliter, Senior Director Global Market Development - Financial Services at QlikTech.

“Lockton is a great example of how insurance providers who possess large volumes of data can put their information to work to help predict market trends and changes, allowing them to deliver more competitive insurance programs to their clients, and ultimately improving client satisfaction which directly relates to increased profitability.”

In the future, Lockton plans to deploy QlikView on iPad as a mobile reporting tool for its professionals, giving them access to a touch-driven interface that makes BI as easy to use as any consumer app. QlikView on iPad provides the simple touch-based experience users expect, while giving IT enterprise level governance over the app. The solution harnesses the immersive, interactive potential of the iPad, while giving users the power of QlikView's Business Discovery approach with none of the complexity of traditional BI.

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Lockton

More than 4 100 professionals at Lockton provide more than 15 000 clients around the world with insurance, benefits, and risk management services, offering an uncommon level of client service. From its founding in 1966 in Kansas City, Missouri, Lockton has grown to become the largest privately held insurance broker in the world, and ninth largest overall. Independent researcher Greenwich Associates awarded Lockton its 2011 Service Excellence Award for risk management for large companies. For three consecutive years, Business Insurance has recognised Lockton as a "Best Place to Work in Insurance".

QlikView South Africa

QlikView South Africa is the local representative and distributor for QlikTech, whose powerful, accessible business intelligence solution enables organisations to make better and faster decisions. Its QlikView product delivers enterprise-class analytics and search with the simplicity and ease of use of office productivity software. The in-memory associative search technology it pioneered makes calculations in real-time enabling business professionals to gain insight through intuitive data exploration. Unlike traditional business intelligence products, QlikView can deliver value in days or weeks rather than months, years, or not at all. It can be deployed on premise, in the cloud, or on a laptop or mobile device - from a single user to large global enterprises. QlikTech (NASDAQ: QLIK) is headquartered in Radnor, Pennsylvania, with offices around the world and a network of over 1 100 partners to serve more than 22 000 customers in over 100 countries worldwide. For more information, please visit www.qlikview.co.za.

Editorial contacts

Maria Oosthuizen
DUO Marketing + Communications
(021) 683 8223
maria@duomarketing.co.za