Laserfiche ranked highest for functionality, usability out of 15 vendors evaluated

Laserfiche – the leading SaaS provider of intelligent content management and business process automation – has been named a leader in the Nucleus Research Technology Value Matrix for Content Services and Collaboration for its deep industry expertise, ease of use and process automation features. Out of the 15 vendors evaluated, Laserfiche ranked highest for both functionality and usability.

“Over the past three years, digitisation has become a core component of business survival across organisational sizes and industry types,” the report states. “Now, the ongoing prevalence of fully remote and hybrid work structures has highlighted the importance of having modern solutions for content management and collaboration in place to ensure maintained efficiency and end-user productivity.”

With SaaS, self-hosted or hybrid deployment models, the Laserfiche platform enables flexible and scalable solutions for digital transformation through business process automation, analytics and content management capabilities. This year, Laserfiche launched the Laserfiche Solution Marketplace, a publicly accessible collection of industry- and department-specific solution templates that enable rapid development and deployment of electronic forms, automated workflows and integrations. Laserfiche provides an easy-to-use process automation canvas and a toolbox with more than 150 no-code activities for integrations and backend processing tasks, including RPA bots, document capture, automated document creation and decision tables.

“Laserfiche ranks highest in the leaders' quadrant for its heavy focus on content-centric business process automation and its intuitive no-code and low-code tools,” said Evelyn McMullen, research manager at Nucleus Research. “The platform’s ease of use and robust capabilities enable customers to automate thousands of processes across their organisations, with the ability to design solutions to meet their unique organisational or regulatory needs.”

“We’re honoured to be a leader that is ranked the highest in both usability and functionality based on industry research and customer feedback,” said Laserfiche SVP of Corporate Strategy and CIO Thomas Phelps. “Laserfiche is passionate about collaborating with customers – especially business technologists who create no-code solutions – to provide products that drive business innovation. Content-centric process automation is critical to a digital workplace that engages employees in delivering outstanding customer experiences.”

To learn more about Laserfiche’s position in the content services and collaboration market, download the report here.