Johannesburg, 08 Oct 2014
Unified communications (UC) is playing an increasingly valued role in enterprise communications, as it serves to transform disparate (silo) communication systems into a common interface that makes it quicker and easier to communicate.
Because UC is designed to support a single communications platform, it breaks down geographical, communication mode, device, and user-accessibility barriers, thus enabling people to be reached easily anywhere, anytime.
While there is a common understanding of the increasing role that UC is playing across enterprises in various sectors, the solution can also present challenges if not implemented properly. Therefore, it is essential that proper guidance is sought and followed in order for enterprises to realise maximum benefits from what the UC solution has to offer.
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