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Ergo Italia uses SAS to build data-driven culture

Insurance giant benefits from analytics.

By Anti-Clockwise
Johannesburg, 29 Jul 2010

ERGO Italia is using software from SAS, the leader in business analytics, to quickly analyse accurate quantitative and qualitative information to make the right tactical and strategic decisions at the right time.

The insurance company operates in the Italian market through its subsidiaries, ERGO Pensions and ERGO Insurance.

ERGO implemented an executive dashboard called MIS (Management Information System), which provides a multidimensional analysis of the company's global portfolio that includes all key performance indicators. SAS integrates critical corporate data in a central location, simplifying access to data and reporting while ensuring quality, transparency and security.

"SAS allows us to perform a variety of analyses on the information in our data warehouse,” explained Alessandro Voglino, Associate General Director of ERGO Italia. “These include premium ratemaking for both companies, monitoring the customer portfolio from the combined perspectives of the two subsidiaries to improve cross-selling, reducing expenses and allocating resources more efficiently.”

"SAS allows us to manage and view dynamic data,” said Massimo Cervetti, MIS and Internal Reporting Director of ERGO Italia. “Inside the dashboard, each analyst can easily observe how the data they are working on impacts the work of their colleagues.”

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ERGO Italia

ERGO Italia and its subsidiaries ERGO Pensions and ERGO Insurance are part of ERGO Versicherungsgruppe AG, one of the largest insurance groups in Europe, with 40 million customers in over 30 countries in Europe and Asia and 2009 premium income of EUR19 billion. ERGO Versicherungsgruppe AG's parent company, the Munich Re Group, is one of the largest re-insurers worldwide. Active in the life insurance business since 1992, ERGO Insurance works in the field of security and insurance targeted to families and professionals. Ergo Insurance closed the year 2009 with a net profit of EUR40.8 million and a total premium income of 418.8 million euros. ERGO Insurance has operated in Italy in the damages field since 1989, offering its products primarily to families, professionals and small and medium businesses. In 2009 ERGO Insurance had a net profit of EUR0.9 million and a gross premium income of EUR79.2 million.

SAS

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45 000 sites improve performance and deliver value by making better decisions faster. Since 1976, SAS has been giving customers around the world The Power to Know. http://www.sas.com and http://www.sas.com/sa

SAS and all other SAS Institute Inc product or service names are registered trademarks or trademarks of SAS Institute Inc in the USA and other countries. (R) indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright 2009 SAS Institute Inc. All rights reserved.

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