According to NTT's 2019 benchmarking report, organisations need to stop looking at digital as the single focal point and start broadening their thinking because simply creating and/or executing a digital strategy is nolonger enough.
And while technology certainly has a crucial role to play in enabling practical and tangible transformation, success won’t be achieved by merely implementing more technology.
The findings reveal that organisations worldwide are achieving success with digital transformation but there’s still a strong belief that this evolution requires a detailed digital strategy and radical, far-reaching changes.
In reality, however, small incremental steps and successes will build the solid foundation required for sustainable long-term transformation.
The report include seven key insights and expert recommendations.
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