For technology teams, capturing billable hours can be arduous and daunting, but it doesn't have to be. It's critical to keep your techs as billable as possible. The standard industry goal is to keep techs at least 80% billable. If they're not at 80%, you're sacrificing profitability by not utilising your resources efficiently enough.
Your techs' productivity levels are a major contributing factor, but they're not the only things poking holes in your revenue stream. Consider your billing and invoicing structure. Are invoices being sent out consistently (and on time), and are payments received within the requested payment timeframe?
The key to business success is streamlining these processes to make sure your techs are booked up and busy, which results in billable time. This eBook will explore five time-tested best practice steps that will make your business more efficient and allow for greater productivity.
Share