E-learning product cuts costs
A move to online training two years ago has cut costs and resulted in major efficiency gains for New Zealand's largest privately owned outsource call centre, Telnet, states Scoop.
As part of an upgrade to its Exchange Server, Telnet moved a group of employees who didn't need external facing e-mail, from Microsoft Exchange to the messaging system within their online training product Litmos, resulting in significant benefits to the company.
Telnet's IT manager Steve Hennerley says: “By switching a number of e-mail users to Litmos, we have made a cash saving of $12 500. We've also reduced risk to the business by limiting the number of staff who have the ability to send and receive personal e-mails through the company's e-mail server.”
British schools go virtual
By 2010, all British schools are expected to have a learning platform in place - that is, a virtual learning environment with electronic learning resources, online storage and communication tools, enabling students and staff to work and learn in and beyond the classroom, says the Guardian.
But capitalising on the teaching and learning capabilities of the learning platform - rather than viewing it as fancy online storage - is where people struggle, say experts.
Julia Codman, assistant manager at Sheffield West city learning centre, says schools often acquire a learning platform then fail to train staff to exploit it fully as a teaching tool.
Canadian business opt for e-learning
Many Canadian businesses are opting for online training as a way to equip employees with necessary skills, while cutting back on travel costs, states IT Business.
With economic challenges forcing firms to adopt cost-cutting strategies, e-learning has become very attractive. The Canadian e-learning industry was worth around $880 million in 2005, according to QualitE-Learning Assurance, a Vancouver-based outfit that evaluates e-learning products and services.
"E-learning is the growth industry of the future," says Kathryn Chang Barker, founder and president of FuturEd Consulting Education Futurists, a research and consulting services firm.
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