Leading IT services provider Dimension Data has completed its transition to operate as one entity, bringing all its subsidiaries under a single Dimension Data brand.
The company has strategically designed its operation to deliver services from infrastructure, including cloud solutions, business applications, customer experience and systems integration, all underpinned by security solutions.
As businesses adapt to create more experience and digitally driven solutions, enhancing or even disrupting their industries becomes centre stage for differentiation. The complex and highly competitive landscape faced by industries due to increased customer expectation and the need for cost and operational efficiency is a challenge that technology is poised to address through integrated services.
“Working closely with our clients has given us insight into supporting their key value drivers such as reliability, speed to market and productivity. Now more than ever technology presents the opportunity to rebuild for a smarter way of doing things. We’re set to strategically engage with our clients through more integrated solutions and simplified access to our client managers across operations in the Middle East and Africa,” says Dimension Data CEO Grant Bodley.
As a fully fledged technology solutions provider, Dimension Data will now offer strategic consulting services, supporting their clients from the planning to the execution phase of their technology adoption.
“We’re seeing how many of our clients are becoming future-focused and looking for ways to adapt their businesses as market, technology and consumer behaviour shifts toward applications and digitised engagements. This has accelerated our approach to enable professional services right through to our managed services for our clients,” says Bodley.
2020 has shown the need for more focused security solutions as we migrate into virtual workplaces, which requires proactive monitoring and remediation of cyber attacks. The key to providing managed security services is the ability to predict, respond and remediate in as short a time as possible.
The brand consolidation has brought a refreshed and far more integrated purpose to how the business is conducted. Technology has been the ultimate connector, the ultimate tool in enabling people and businesses to do more.
As of 1 October 2020, clients and the general public will experience a new corporate identity, as well as a consolidated contact model of engaging with Dimension Data as the company concludes this transitional process, now officially one people, and finally, one business.
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