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Cutting-edge Rendezvous scheduling software installed at Bytes Conference Centre

Rendezvous, the conference, catering and meeting room booking room solution, has enhanced business for Johannesburg venue.

Bytes Technology Group is a prominent South African ICT company supplying IT solutions to the health sector, as well as banking software and hardware, communications and document solutions. The Bytes Technology Group Conference Centre is used by group companies and also extensively by organisations seeking a quality venue.

According to Marlene Haig, General Manager of the centre, in Midrand, where Rendezvous was first installed by NFS 2006: “Once we started using the software, we highlighted certain areas that we wanted to be further tailor-made to suit our requirements. What was pleasing about NFS's training is that they were prepared to spend as much time as necessary with each user, until everyone had mastered the program. Another significant plus factor was that NFS accommodated all new staff who joined soon after the installation and initial training had been completed.”

Rendezvous is a highly intelligent scheduling and event management solution that is suitable for corporate and law offices, conference venues and hotels. This effective meeting planning tool is designed to maximise resource utilisation and streamline communications, allowing users to provide the ultimate service to their clients.

The automated sales function and management of meeting rooms, including required resources and catering needs, ensures that any event, large or small, is a success each and every time.

Rendezvous has been developed by NFS using technology that is capable of fundamentally changing the booking process for meeting rooms, catering, services and IT equipment. As a browser-based application with full integration to e-mail suites such as Microsoft Outlook, Rendezvous opens up limitless possibilities to search for room availability. IT implementation and support costs are also drastically reduced.

“The implementation of the user-friendly Rendezvous software made an enormous difference and really enhanced the running of our business,” continues Haig. “It's important that whenever a software glitch or problem occurs, we have access to first-class service and support, and we are happy to report that we have always enjoyed this from NFS. They are customer focused and driven, and I have no hesitation in recommending them to other prospective clients.”

The traditional booking process has been redefined by Rendezvous' cutting-edge browser technology, which allows access to important resources from anywhere in the world. Meeting room availability, contact information and financial information can be accessed even when staff are not in the office.

Rendezvous also has a mobile solution to keep pace with technology trends and offer users the tools to stay competitive. More can be found out about Workspace Mobile on the NFS Web site.

References
Bytes conference Centre
Marlene Haig
T: (011) 205-7151

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NFS Hospitality

NFS Hospitality established its operations in South Africa in 1996, and operates as a small, core team with each and every staff member completely hands-on in the day-to-day operations and interaction with clients. The firm is passionate about ensuring that each and every client receives personalised attention - not only during the installation and training process, but through dedicated after-sales service, backup and support. It's important to NFS that clients are getting the very best out of their software.

Please visit http://www.nfs-hospitality.com.

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