CargoSmart provides customers advanced shipment tracking insight and business process optimisation with TIBCO SOA

TIBCO Software has announced that CargoSmart Limited, a leading global logistics software as a service (SaaS) solution provider, has successfully deployed TIBCO SOA infrastructure software.

This implementation is the first in the industry to provide customers with advanced visibility and collaboration solutions, including Exception Management and Milestone Assignments, with the TIBCO SOA infrastructure.

CargoSmart customers are now able to resolve shipment issues sooner with exception detection, avoid costly delays with proactive exception management, and gain efficiencies by monitoring shipment events alongside business processes set up as user-defined milestones.

"The ocean carrier portal market was becoming commoditised. To maintain a leadership position in the industry, we needed to provide customers a way to more tightly integrate CargoSmart with their business processes to provide more speed, visibility, and value. Clearly, this required an enterprise messaging platform with high scalability, availability and extensibility to handle both current and future global logistics solutions," says Steve Siu, chief executive officer, CargoSmart.

CargoSmart uses TIBCO Enterprise Message Service, TIBCO ActiveMatrix BusinessWorks and TIBCO BusinessConnect for its platform integration. TIBCO Enterprise Message Service serves as the information backbone, TIBCO ActiveMatrix BusinessWorks orchestrates sequences of service interactions into short or long-lived business processes and TIBCO BusinessConnect acts as an Electronic Data Interchange (EDI) transformation engine to facilitate message format conversion among external parties.

"By using TIBCO, our applications can easily scale out horizontally by deploying processes into different ActiveMatrix BusinessWorks engines riding on the TIBCO Enterprise Message Service architecture - the foundation for an event-driven SOA that thousands of TIBCO customers have already successfully deployed," concludes Siu.

The driving force behind the decision was an SOA adoption initiative that CargoSmart had already begun. TIBCO's leadership in the SOA arena aligned well with CargoSmart's plan for business process modelling and execution and event-driven architecture. The entire SOA infrastructure put in place by TIBCO enabled CargoSmart to develop and deploy its products as services and integrate its system using events riding on the enterprise messaging bus.

The solution platform allowed CargoSmart to develop products more quickly to meet dynamic market requirements. Services reuse and subsequently cost benefits are other positive by-products of SOA adoption for the company.

Further, using the TIBCO Enterprise Message Service implementation, services can be deployed and run on various distributed platforms and be accessed across networks to further maximise services reuse.

Says Marco Gerazounis, TIBCO Regional Managing Director - Middle East and Africa: "Leading companies like CargoSmart recognise that event-driven architecture is the next step in enabling business and IT collaboration. By enabling real-time analysis of business information, CargoSmart gives their customers the power to monitor and react to business exceptions immediately. The solution also sets the stage for bringing to market a series of new products for customers to better manage their supply chain processes."

CargoSmart is now working with TIBCO on the next phase of advanced solutions, a document workflow management product that builds upon the exception management and milestone assignment products.