Blue Turtle partners with Daon to deliver frictionless biometric authentication and protect customers’ digital identities

Blue Turtle Technologies, South Africa's leading enterprise technology management company, is pleased to announce it has been appointed as an official reseller partner for Daon, a world leader in biometric identity technology.

As a reseller partner, Blue Turtle will integrate Daon’s biometric authentication technology into its digital go-to-market. This cutting-edge technology allows organisations to alleviate the need for compromise between the security and convenience of their customers’ digital interactions, offering mobile identity assurance through the use of fingerprint, face, voice, iris, liveness or multi-modal capture.

"For too long, organisations such as online retailers, banks, wealth managers, insurers and the like have had to make a decision between creating a fast, convenient and easy way for customers to interact and transact digitally, or opting for a more tedious process that was safe and secure,” said Byron Wolff, Product Manager at Blue Turtle Technologies.

“The modern customer is both more demanding as well as tech-savvy, which leaves organisations with little margin of error when operating in the digital world.” Wolff goes on to state that “the mobile phone has become so ubiquitous, so engrained in our lives that one could refer to them as extensions of ourselves and the connection we hold with the outside world.

“A greater reliance on mobile devices to communicate and transact 24/7 also implies that we are more vulnerable to digital threats, hazards and frustrations. Biometric authentication not only helps protect customers on their digital journeys, but it can also increase the convenience experienced through these journeys.”

Faster, more seamless authentication, coupled with less reliance on oft-forgotten and misplaced usernames and passwords allows organisations to simultaneously secure and streamline digital interactions – benefiting both parties immensely.

“Daon is laser-focused on providing a tailored, continuous digital experience for our customers and their users,” said Tom Grissen, CEO, Daon. We look forward to working with Blue Turtle Technologies who share in our approach to innovation and flexibility to enable South African organisations to build future-proof extensibility into their platforms and deliver the world’s most trusted identity journeys, creating lifelong partnerships.”

In addition to IdentityX for authentication, the integrated product includes Digital Onboarding: a simple, seamless, all-digital onboarding path for organisations in any regulated industry, including banking, payments, investments and gaming, which are required to meet KYC and AML regulations for identity verification during account opening. Daon also combines multi-modal biometrics, fraud prevention and adaptive enrolment and cross-channel voice authentication to integrate seamlessly with contact centres.

“This strategic partnership with Daon allows us the ability to provide organisations with a way to provide secure and convenient online authentication and transaction in a mobile-first, omni-channel way that will service the African market perfectly,” ends Wolff.

Digital innovation has become a critical element of a successful e-commerce business. Blue Turtle's mission is to help clients integrate meaningful digital solutions to help them enhance efficiencies, reduce costs, enhance customer-centricity and further future-proof their organisation.

Blue Turtle can facilitate the implementation of Daon’s biometric authentication solution. For more information, send an e-mail to info@blueturtle.co.za.