Black Box, a global solutions integrator, has introduced Digital Workplace, a managed service focused on unified communications and collaboration (UCC).
The Black Box Digital Workplace offers a single solution integrating the industry’s most popular communications applications for phone, collaboration, file sharing and videoconferencing/screen-sharing.
According to the company, by adding managed UCC as a service in the cloud to its existing on-premises UCC offering, it will address companies' evolving requirements for business continuity and the growing need to support remote, multi-generational and geographically dispersed workforces.
The Black Box Digital Workplace aims to break down departmental communications silos to offer a single, cooperative digital solution integrating popular communications applications for phone, collaboration, file sharing and video conferencing/screensharing.
This, says the company, will give employees the freedom to communicate and collaborate remotely from any location via a single cloud or on-premises network with the applications they already use.
Doug Oathout, senior VP of strategy and partnerships at Black Box, says: ”The pandemic has accelerated many organisations' adoption of digital workplace solutions and exposed a critical need for effective business continuity in times of crisis. There's never been greater demand for solutions that deliver the seamless connectivity and collaboration workers need to be productive, from any location in the world.”
The Black Box Digital Workplace solution is delivered in three components:
• Premises UCC, in which Black Box will work with partners to create a customised UCC solution that meets the their specific business requirements and provides premise-based voice, video and collaboration solutions.
• Managed UCaaS, a subscription-based UCC service managed by Black Box leveraging cloud offerings from two key partners. UCaaS bundles UCaaS solutions with professional deployment, migration and support services to help clients move from legacy to modern UCC environments.
• Premises-to-Cloud Upgrade, a service that allows customers to transition to the cloud at their own pace and build in flexibility for future UCC requirements.
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