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AI-powered service
operations

Deliver predictive IT operations around the clock

23 February 2023 | Online
A complimentary ITWeb webinar brought to you in partnership with ServiceNow

Register

Register for the Webinar

Date: 23 February 2023

Time: 10:00 (GMT+2)

Duration: 60 minutes

Build out AI Ops that underpins better business!

Transforming the IT experience can help businesses gain a competitive edge. But many organisations are still grappling with how to overcome complexity and noise to deliver streamlined, predictive IT operations around the clock.

ServiceNow, in partnership with ITWeb, invites you to this event to learn how to achieve IT operations that just work – 24/7.

Join us for this informative webinar as we outline our ServiceNow AI Powered Service Operations solutions. In this session, we will discuss how ServiceNow and its customers are leveraging advanced, unified technologies to address their technology operational issues.

You will learn how leading organisations are dealing with the exponential increases in machine-generated incidents and discover how you can leverage the power of combined AI for Service Automation with AI for Ops Automation on the road to modern predictive AI Ops service operations.

Why should you attend?

Discover how to overcome IT operations challenges and achieve measurable improvements.

Learn how to keep digital services running 24/7.

Find out how to predict IT issues and reduce mean time to resolution.

See the power of the ServiceNow unified platform to help transform the IT experience.

Agenda

Agenda
10:00

Welcome

James Francis, writer and ITWeb Brainstorm contributor

10:05

IT operations trends and challenges

Gareth Christiane, Sr Advisory Solution Consultant, IT Operations Management, ServiceNow

10:20

Overcoming complexity with predictive, AI-powered tools

Gareth Christiane, Sr Advisory Solution Consultant, IT Operations Management, ServiceNow

10:35

The ServiceNow solution

Nicole Smith, Senior Solution Sales Executive, Technology Workflows – Africa, ServiceNow

10:50

Q&A and close

James Francis, writer and ITWeb Brainstorm contributor

Speakers
Who should attend?

This event is for you if you are an IT operations or service management decision maker from a large financial services, manufacturing, mining, telco, retail enterprise, media or tech organisation including:

Heads of IT operations, Heads of NOCs & SOCs, Heads of service engineering / platforms, Heads of infrastructure, Heads of service integration and enablement, Automation leads, RPA leads, Service management leads, Control tower leads, Monitoring teams, Enterprise operations management teams

Event Sponsor

About ServiceNow

ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work.

The SN team are all here in CC should you require anything further simply send it out in this email chain.

Learn more at: www.servicenow.com