ITSM & ITOM are better together! Find out why.
While ITSM is all about handling processes that support service throughout its lifecycle, ITOM is concerned with the upkeep of applications, services, and connectivity elements that power an organisation’s technology. ITOM is also about optimally keeping services up and running for reactive service management sans any disruptions.
For IT leaders, understanding how to combine the forces of ITSM and ITOM will help them deliver on the promise of keeping the business always on.
Freshworks, in partnership with ITWeb, invites you to this webinar to discover the current IT business challenges and opportunities IT leaders are facing, how IT service management brings value to your business, and why ITSM is better with ITOM.
Discover how to bridge silos, improve time to resolution and reduce costs
See the difference AI and unified service management can make for your business
Learn how to combine ITSM and ITOM to support the goal of always-on business
Discover Freshworks’ solutions for improved ITSM & ITOM
Agenda
Challenges in IT operations and service management today
Radhika Narayan, Product Marketer, Freshworks
Unified service management for always-on business
Radhika Narayan, Product Marketer, Freshworks
This event is for you if you are a senior IT decision maker in enterprises in the Hi-Tech, FMCG, BFSI, Manufacturing Real Estate,
Education, Mining, Retail/Ecommerce, Telecom or Business Services sectors, including:
CIOs
IT Directors
IT managers
IT Service Desk Managers
IT Service Delivery Heads
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com
