Right-Size ITSM & ITOM for success: AI, AI Sir!
A recent multinational survey conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade and modernise ITSM & ITOM capabilities.
Nearly 70% of IT managers said AI would be critical or very important in these efforts. This broad enthusiasm for AI is evident by the technology’s adoption within many organisations. More than one-quarter (27%) of the survey respondents have fully deployed AI-enabled ITSM/ITOM solutions, and another 34% have made initial deployments in select use cases and departments.
Freshworks, in partnership with ITWeb, invites you to this webinar where our experts will share insights on gaining the edge for ITSM & ITOM modernisation with right-sized AI, and how right-sizing AI helps bridge the gap between expected and realised benefits.
Discover the AI prerequisites to counter deployment challenges and deliver an excellent end user experience; and hear what benefits can be achieved by applying AI technology to ITSM and ITOM systems.
- Discover trends and opportunities in AI-enabled ITSM & ITOM deployment
- Learn what benefits can be achieved by applying AI technology to ITSM & ITOM systems
- Hear how to counter deployment challenges ensure an excellent end user experience
- Discover Freshworks’ solutions for improved ITSM & ITOM
This event is for you if you are an IT decision maker in enterprises in the Hi-Tech, FMCG, BFSI, Manufacturing Real Estate, Education, Mining, Retail/Ecommerce, Telecom or Business Services sectors, including:
CIOs, IT Directors, IT managers, IT Service Desk Managers, IT Service Delivery Heads
Agenda
Discussion & Presentation
Rohitkumar Nair, Director, Segment Marketing, Freshworks
The case for AI in ITSM & ITOM, how to right size and deploy AI for greatest impact
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com
