Ninety-one percent of South Africa's business sector is made up of SMEs, contributing a whopping 34% to GDP.
With traditional business channels being constantly disrupted by technology, SMEs usually struggle to keep up due to their budgetary constraints.
Budgeting for technology is easily one of the biggest challenges SMEs are facing, but the solution is simple: by outsourcing the management of IT, day-to-day IT tasks can be taken off business owners' to-do lists, and handed over to a specialist. This way, business owners can shift their focus to core business issues, while the IT specialists keep the business up to date with the latest trends in mobile, app development, cloud computing and more.
Managed IT services help smaller companies cope in this world of constant disruption.
Re-imagine your IT strategy
IT management services allow for budget-restricted businesses to focus on core business functions that will drive a profit, such as accounting, customer relationship management, data storage, marketing, etc.
Finances and resources restrict SMEs to constantly upgrade their technology to keep up with the changing environment, even though it is so important to do so in order to stay competitive and enhance productivity.
SMEs also often don't have the resources needed to manage their entire IT infrastructure, making it difficult to maintain the perfect customer relationship standards that are demanded by today's consumers.
Every SME's dream is to achieve exponential business growth, but it's possible their physical needs can outgrow their facilities. To overcome this, SMEs should outsource functions wherever possible to be more cost-effective and productive.
IT management service providers have the vital management tools that enable businesses to access, monitor, evaluate and improve their IT environment. SMEs will easily be able to capture, analyse and monitor the risks, costs and capacity constraints, ensuring the optimisation of their IT infrastructure.
Quality customer experience is an expectation for any consumer in today's economy. Leveraging an optimised IT function to deliver great customer service is a leg-up for any business.
Many SMEs also don't have budget allowed for data storage, backups and protection. Outsourcing IT management services can eliminate the worry of possible data loss.
Managed IT services allow SMEs to focus on value-adding services and have peace of mind that their IT services will meet market demands.
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