About Service Systems

Service Systems work with some of South Africa’s largest pharmacies and retailers, providing technology that keeps their outlets running smoothly while improving customer satisfaction.

Some Of Our Solutions

Call for Assistance – Ensure customers receive prompt support with our AI-powered auto-call system, which instantly notifies staff when assistance is needed in key store areas.
Ticket Queue Management – Organize customer flow efficiently with a ticket-based system that reduces wait times and improves service.
Snake Queue Management – Optimize high-traffic areas with guided queueing, ensuring a structured and fair service process.
Smart Lockers – Secure, self-service storage solutions for convenient order pickups and customer parcel collection.
Customer Feedback Solutions – Capture real-time customer insights with interactive feedback pads or web-based feedback solutions, allowing businesses to identify and address issues proactively.

With a strong focus on innovation and reliability, we continue to develop and refine our systems to meet the evolving needs of businesses across various industries.

Serious about service: How Game and Makro are redefining customer care