Calix Intelligent Access EDGE keeps broadband subscribers connected when it matters most

Enhancements to Access EDGE Tools give service providers everything they need to turn up services faster and troubleshoot networks remotely while delivering unparalleled subscriber experiences.

Calix has invested over $800 million on software development over the past seven years to springboard the company as the world’s leading access platform innovator. Calix has over 1,500 service providers, ISPs, MSOs and other network operators who leverage Calix platforms to deliver fibre-based broadband access and managed WiFI.

To further mature Calix’s software development cycles, the company has focused on quarterly release cadences for platform enhancements. As a part of the most recent quarterly release for the Intelligent Access Edge platform are enhancements to the Access Edge Tools, which enable CSPs to deliver advanced network resiliency, reliability and automation capabilities.

The Intelligent Access EDGE platform simplifies network operations, enabling CSPs to keep subscribers connected and workers safe with enhanced service provisioning and remote network troubleshooting – critical as they face challenges introduced by COVID-19. This release enhances the AXOS Services Management Connector (SMx), adding new levels of serviceability and flexibility to handle the increased demands on their networks. AXOS Diagnostics Toolbox works in parallel with SMx, giving CSPs advanced remote network troubleshooting capabilities. Overlaying both of these tools is Access Edge Enablement, with dedicated Calix Professional Services resources ready to help CSPs accelerate the deployment and turn-up of AXOS networks with minimal impact on their subscribers and operations teams.

Enhancements to SMx include:

• OLT Inventory Reporting: Simplifies network record keeping by mapping PON and Active Ethernet networks, including tracking line card installations in OLTs, software versions within the network, or number of active subscribers.
• ONT Profile Port Settings Configuration: Simplifies service provisioning through profile driven ONT port configurations which greatly reduce the time to provision new services at the subscriber level.
• Automated AXOS Licence Accounting: Automates the process of tracking active revenue-generating subscribers on the network to help with financial reporting.

Alongside the quarterly product upgrades, Calix EDGE Enablement delivers a pair of services that take the guesswork out of planning, installing and turning up AXOS networks. The SMx Deployment Service delivers a firsthand orientation on service configuration and subscriber provisioning, while the SMx Turn Up Service assists CSPs in getting SMx installed, turned up and running smoothly.

“Now, more than ever, broadband connectivity is important to every person in every walk of life – it is keeping people connected despite mandatory physical distance,” said Michel Langlois, chief development officer, Intelligent Access EDGE products for Calix. “Service providers have weathered the initial demand spike from everyone accessing bandwidth-intensive applications on home networks at all hours of the day. It is critical that CSPs continue to deliver a seamless, cohesive subscriber experience, and this release addresses the core of this effort – efficiency in both service provisioning and remote troubleshooting. Calix gives service providers all the solutions and services they need to keep subscribers connected and lead a seamless transition into the post-pandemic new normal.”