10 Jul 2020 - by Kirsten Doyle
Many companies won’t return to traditional offices post-COVID
Many companies won’t return to traditional offices post-COVID
Almost overnight, in the space of a few weeks, that future reality became a ‘here and now’, says Pivotal.
15 Jun 2020 - by Staff Writer
Digital tech mobilised SA contact centre industry overnight
Digital tech mobilised SA contact centre industry overnight
The COVID-19 pandemic has changed the face of contact centres and catalysed digital journeys, says Pivotal Data.