South Africa’s premier customer experience conference
Customers of today no longer believe in trading from brick and mortar establishments. They do everything, from buying products to paying bills, on their mobile and other devices with the abililty to access the world wide web. This has has birthed the need for organisations to craft and implement digital customer experience strategies to effectively address the needs of these customers and properly service them.
The ITWeb CX Summit 2022 will explore pragmatic case studies from organisations that have effectively implemented digital customer experience strategies.
While complimenting insightful thought leadership pieces from leading global experts, these case studies will give you a guideline on how to join the digital CX bandwagon and be succesful in engaging your customers.
To stay ahead of digital transformation and the constantly changing needs of the digital customer, make sure you reserve your seat at the CX event for South Africa.
The Global State of Customer Experience
Driving Omni-Channel CX through digitalisation
How to adjust and adapt to the accelerated rate of digital disruption as a CX professional
Unlock innovation with data driven CX
CX, transformation and culture
Why and how CX is now the #1 business / brand differentiator
And many others...
As a solution provider in this industry space, this is a key opportunity for you to build-up a decision maker and influencer leads list as well as to deliver your thought leadership message on the agenda. Our audience are hungry to know more about the disrupting technologies on offer in the Customer Experience industry. ITWeb CX Summit 2022 provides you with the ideal campaign and platform to network with these decision makers.
Don’t miss out on this annual opportunity to partner with southern Africa’s leading media company for the ICT industry and join us to not only showcase your technologies, services and solutions at your display stand but also to deliver your message on the agenda and help attendees change and shape the way customers are being served.
for a breakdown of opportunities available to suit your marketing budget.
80+ Live attendees
15+ Expert Speakers
10+ Sponsors
Sponsors
In partnership with
QUICK LINKS
TIMES
Conference & Training
28 & 29 September
