Freshworks Inc. is the customer engagement platform for businesses of all sizes. The company's suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat and Freshmarketer. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco. For more information, visit
www.freshworks.com
Phakiso is a customer experience expert and a strong leader with 18+ years of experience in customer-facing roles. Prior to EOH, he has held salient positions in multinationals like SAP and Oracle.
His passion remains in people, coming from humble beginnings taught him to see all sides of life thus ensuring he becomes a well-rounded person who sees everyone as a human being first with equal respect which results in understanding that expectations are unique for each person.
He believes in “Always be of service before you request anything, you will be surprised of the respect and unplanned rewards you will gain”.
