With more than 15 years of enterprise software experience, Dave Paulding serves as regional sales director, UK, Middle East and Africa, for Interactive Intelligence. He joined the company in March 2003 and leads the sales operation across SA and the emerging markets in sub-Saharan Africa. He was previously enterprise sales manager for Divine Solutions, a provider of Web-based collaboration and contact centre technology. Paulding held a number of other executive roles at eShare Technologies and Melita International during his career. Recognised as an up-and-coming contact centre industry thought leader, Paulding frequently contributes articles to trade journals and is a regular speaker at industry events.
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