Subscribe
About
3:00
Goldbits
Jun 12, 2023

Loyalty card holders soon to have option to buy Goldbits using points

In partnership with Incasu, Goldbits has upgraded its systems and rolled out the integrations necessary for the loyalty card programme.

3:40

Online shopping complaints proliferate, prompting action

The Ecommerce Forum South Africa plans a dispute resolution platform, as e-commerce now accounts for the highest number of consumer complaints.

3:10
'Gig economy'
Jun 8, 2023

Connectivity lights up gig economy in SA townships

Internet proliferation leads to more people creating employment opportunities for themselves online, a study shows.

1:50

AI investment pays off for The Foschini Group

The retailer saves more than 2 000 workdays per year due to automation, with a 240% return on investment.

4:00
GovChat
Jun 6, 2023

GovChat loan sinks Capital Appreciation's earnings

The JSE-listed fintech group’s drop in earnings was directly due to the expected credit loss provision raised, amounting to R70.8 million, for the loan.

1:40
Pargo
Jun 1, 2023

Tech innovation is behind transformed CX in retail

Cape Town-based Pargo says innovation has streamlined processes, including that of ‘reverse logistics’.

4:30
B2B2X
Jun 1, 2023

Openserve, Falcorp Technologies revolutionise B2B2X model

The companies have partnered to bring a modern B2B2X engagement experience to the market.

4:50
Altron
May 30, 2023

Omnichannel retail marketing is the way forward

In today’s digitally-driven marketplace, using data for effective omnichannel marketing provides a sure-fire strategy for success.

4:40
Adoozy Power
May 26, 2023

Integrating artificial intelligence into mobile strategy

The value mobile AI experiences can add to a customer’s journey will take it from a nice-to-have to must-have in the near future.

2:20
Massmart
May 25, 2023

Makro deploys Walmart tech for same-day deliveries

The retail giant implements Walmart’s Global Integrated Fulfilment software to process higher volumes of online orders.

2:50
Shipsy
May 22, 2023

Shipsy to aggressively expand across Africa, appoints seasoned leader for its Africa board

Shipsy has rapidly grown its presence in African markets by onboarding customers in the courier, express and parcel, last-mile delivery, e-commerce and retail segments.

4:00

Post office liquidation will weaken its case against couriers

Local e-commerce players believe SAPO’s possible bankruptcy will work in their favour in its court bid to block courier companies from distributing small items.