Exaze is building out its capabilities in the GenAI and machine learning domains, and also aims to expand its footprint, says Harpreet Randhawa, co-founder of Exaze Solutions.
At the backend, AI models work like chemistry. They can extract value from data, but only if we provide the right ingredients, says Doug Woolley, VP sales southern Africa and director at Dell Technologies SA.
The manufacturing sector has emerged as the most targeted industry for cyber attacks, says Marius Wessels, manager: professional services at SYSPRO Africa.
Cost-effective, reliable and quality internet connections are the key to unlock the DRC’s potential within Africa and internationally, says François-Xavier Kabemba, GM of FAST Congo.
Retail4U integrates into existing legacy systems and third-party applications, says Shawn Wilsnach, divisional manager: Java, at Argility.
Effective internet management enhances security, optimises bandwidth and ensures a safer online environment for everyone, says Andrew Wilson, CEO of LucidView.
Cloud environments require meticulous planning, continuous monitoring and adept problem-solving skills, says Michelle Themelis, Microsoft business lead at Westcon-Comstor sub-Saharan Africa.
Dell works to enable human-like, context-specific, expert personalised customer interactions 24/7 across all digital channels, says Doug Woolley, VP: Sales Southern Africa and director at Dell Technologies SA.
A thorough customer journey map takes into account the full view of systems, processes and people, says Martie De Beer, CCaaS executive at Telviva.
AIOps leverages advanced monitoring and analytics capabilities to provide real-time visibility into IT operations, says Francois Seegers, BMC AIOps product manager at Blue Turtle Technologies.