Personalising the customer experience is necessary to build and improve customer satisfaction and loyalty, says Shakeel Jhazbhay, GM: Digital Business Solutions at Datacentrix.
While GenAI is still new to the ERP space, AI and machine learning have already transformed ERP in solutions such as Acumatica ERP, says Devon Rimmington, director of Brilliant Cloud.
It is time to pay attention to the ‘what happens next’ part of cyber security, says Richard Frost, head of consulting at Armata.
Cyber resilience is rapidly becoming a critical component of a robust cyber security posture as it ensures companies have access to tools and responses at speed, says Richard Frost, head of consulting at Armata.
The evolution of cloud computing has been nothing short of transformative, says Harshwardhan Dixit, group product manager at In2IT Technologies.
Nclose has introduced a new compliance module designed to enhance security through improved monitoring and compliance, says Lian Fryer, senior client success executive at Nclose.
Too often, companies attempt to leap directly to sophisticated chatbot implementations without laying the proper groundwork, says Kevin Staples, specialist software engineer and CEO of BBD Group.
The cost of a security breach can run into the millions, which makes it important for companies to invest in a resilient security architecture bolstered by expertise, insurance and software, says Richard Frost, head of consulting at Armata.
The company's new AI-focused services division aims to help businesses navigate the evolving artificial intelligence landscape, says Tim Humphreys-Davies, CEO of Pinnacle.
AWS scales out the security function with Security Guardians, who are not security professionals but rather security-minded individuals in the product development teams, says Rashika Ramlal, public sector country leader, SA at AWS.
The CGSO has seen a rise in complaints about solar system installations, particularly poor workmanship and unsafe installations, says Dr Andrew Dickson, engineering executive at CBI-electric: low voltage.
When augmented with AI and machine learning, telemetry analytics goes beyond basic data processing to provide businesses with transformative operational capabilities, says Doug Woolley, GM at Dell Technologies SA.