Currently, testing is meant to shift left in agility, but there is still a lack of integrated and user experience testing in place, says Leela Putten, IT specialist consultant at iOCO.
The AI trend in CRM will lead to a more holistic and seamless customer experience, says Mint Group.
How empathy, vulnerability and an honest appraisal can positively influence big decisions in business, in life and professionally.
Navigating the $300 000/hour downtime challenge: A practical insight – webinar.
Instead of worrying about the volume and velocity of your data (and where to put it), turn to hybrid cloud, says Mpho Mothapo, executive: cloud consulting and advisory at BCX.
Now is the ideal time to take advantage of the property downturn to optimise processes and get ready for the next upturn, says Grant Phillips, CEO of e4 Group.
The SA Social Security Agency says its in-house contact centre is struggling to cope, due to limited human capacity and tech.
A lack of executive acknowledgement of the company’s maturity will affect strategy execution, says Project Portfolio Office.
Binary options is a derivative financial instrument that allows traders to speculate on the price movement of various underlying assets.
The NWU is committed to helping achieve the United Nations’ Sustainable Development Goals, of which zero hunger is only one priority.