The critical need to protect against unplanned downtime from the full range of potential failures cannot be overstated.

Research shows that even though tech-related skills are essential, soft skills will still be required in the fourth industrial revolution.

Where does the Protection of Personal Information Act come into the data privacy picture for South African businesses?

As with any business initiative, artificial intelligence projects must start with deciding which organisational goals need to be accomplished.

Academic researchers in SA should work closely with civil society, non-profit organisations, state institutions and private sector organisations.

We have yet to see an increase in the synergy and co-operation between data science and IT.

South African entities that flout data privacy requirements face fines under the European Union’s General Data Protection Regulation.

Companies must be proactive in monitoring the growing mobile estate, especially as carrier billing practices are not exactly designed to be customer-friendly.

With rapidly increasing numbers of SD-WAN solutions on the market, selecting an appropriate, sophisticated SD-WAN package is becoming challenging.

Any corporation seeking to embark on a data science journey needs to consider that a total transformation of culture, people and processes is required.

There are unlimited business cases for AI, but like any other tech innovation, the excitement must be tempered with a cost benefit analysis.

While voice remains an important part of human communication, data consumption has been skyrocketing in companies.

Growing complexity and subsequent changes to the network create complicated challenges that exceed the capabilities of under-resourced IT departments.