Planning for an IP-oriented infrastructure is crucial when moving over to VOIP.

'Textspeak' is taking a lot of flack for the general misuse of the English language today. But is it all negative?

Current products do not meet the promise of a complete unified storage offering.

Legacy software becomes more bulky with each passing year.

There are some real advantages to virtualisation.

Business intelligence source data verification is essential before attempting user acceptance testing.

Smaller companies can reap the same compelling benefits from an MPS strategy as their larger counterparts.

The number one marketing mistake mid-sized companies make - and how to avoid it.

Laws against bribery and corruption have proven to be difficult to enforce.

Companies have a seemingly irresistible urge to create another copy of an existing set of data.

The top seven security threats to cloud computing identified.

The best way to run a contact centre is not having one at all.

One of the fastest growing technologies has been accused of exposing organisations to security risks.